Logon to access all areas
Click
here
to see our Terms and Conditions of Carriage
LOG IN : Access to customer area
User ID:
Password:
TRACKING : Basic consignment tracking
Air Waybill:
For detailed consignment information please logon above.
Southampton Freight Services Ltd
new courier system
Welcome to our new courier system with a handy calculator for non-hazardous shipments on this page (please contact us for quotes to Australia and New Zealand +note all importers in France must now have a VAT number). For hazardous prices and any other questions please just ask a member of the SFS Team who will gladly assist you. Either email courier@sotonfreight.co.uk for international, ukwhse@sotonfreight.co.uk for domestic or phone 023 80860999
Quotations
Surcharges
Please be advised the current fuel surcharges from 1st June 2023 to add to your quotation are as follows. Gold Express 35.8 percent - Silver Express 35.8 percent - Domestic 9.6 percent. Also for any quotations exceeding 30 kilos please contact a member of the SFS Team. There is also a GBP10.50 charge for standard custom entries exceeding GBP799. In addition some areas are subject to a remote area surcharge - https://www.dhl.de/content/dam/images/Express/downloads/dhl-express-remote-areas-service.pdf
Ireland
Postcodes
The Republic of Ireland has a postal code system called 'EIRCODE' which provides a seven-character alpha-numeric postcode that is unique to a residential or business postal address and its geographic location. Please kindly use these on shipments to Ireland
Tariffs
2023 update
We are now using Tariffs dated 2023 if you are using older ones please kindly let us know and we shall email you an updated one. Also, please be aware when using the cost calculator if the longest measurement exceeds 121 cms, the second longest measurement exceeds 76 cms or the weight per piece exceeds 50 kilos please note there may be a surcharge so please contact us for a quote.
Online System
Update 2021
Please be aware the system for international movements will now prompt you that a customs invoice is required. If you have done your own it is perfectly fine & to continue the booking click customs invoice and then save and continue. Any questions just ask the team. Please also always give a local phone number for the consignee.
Marine Insurance
Keeping you covered
Did you know Southampton Freight Services offer marine insurance for shipments. To find our more please click on our website https://www.sotonfreight.co.uk/information-centre/marine-insurance or email our friendly team for a quotation.
France
January 2022
We would like to advise you that VAT collection on Business-to-Business Imports into France (where the import is subject to VAT) is changing as if the 1st of January 2022. VAT will no longer be collected by customs authorities in France but will be reverse charged on the Importers French VAT returns. It will therefore now be compulsory for the Importer of Record or their representatives to hold a French VAT Number. This means it will not be possible to import goods into France without a French VAT number as all companies acting as importers of record in France will need to have a valid French VAT number and file VAT declarations.